how to use whatsapp for business marketing

Getting a WhatsApp CRM Integration: What You Need to Know Before investing in a WhatsApp CRM integration, there are a few things you need to know. Regardless, how you integrate a CRM with WhatsApp depends entirely on your business needs and your current CRM.

However, because CRMs were built with email as the main communication channel in mind, not all of them support native WhatsApp integrations and the majority of them rely on third-party integrations and extensions. Businesses usually want a WhatsApp CRM to receive and reply to WhatsApp messages within their CRM. WhatsApp CRM is the integration between a WhatsApp Business API account and a CRM. Then, we’ll show you why you need a business messaging inbox like respond.io to conduct marketing, sales and support on WhatsApp.

We’ll start by understanding what a WhatsApp CRM is and what you need to know about a CRM WhatsApp integration. Are you looking for a CRM that supports WhatsApp integration? Or, do you want to integrate WhatsApp with your current CRM? This blog post will answer all your questions.

How to use whatsapp for business marketing